Privacy Policy

1. Introduction

Email Service Hub ("we", "us", or "our") operates the website emailservicehub.online. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

We are committed to protecting your privacy and handling your data in an open and transparent manner, in compliance with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable privacy laws.

2. Information We Collect

We may collect the following types of information:

• Contact information: Name and email address when you submit our contact form or subscribe to our newsletter.
• Usage data: Pages visited, time spent on site, browser type, and IP address (collected via analytics tools).
• Cookies: Small data files stored on your device to improve your browsing experience.
• Communications: Messages you send us through our contact form, stored in our database (Firestore).

We do not collect sensitive personal information such as financial data, health records, or government identification numbers.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send you email newsletters and marketing updates (only with your explicit consent)
• Improve our website content and user experience
• Analyze website traffic and usage patterns
• Comply with legal obligations

We never sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information includes:

• Consent: Where you have given us explicit consent to process your data (e.g., newsletter signup).
• Legitimate interests: Where processing is necessary for our legitimate business interests (e.g., website analytics).
• Contract performance: Where processing is necessary to respond to your contact requests.

5. Cookies

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device. We use:

• Essential cookies: Required for the website to function properly.
• Analytics cookies: Help us understand how visitors use our website.
• Preference cookies: Remember your settings and preferences.

You can control cookie settings through your browser preferences. Disabling cookies may affect some functionality of our website.

6. Third-Party Services

We use the following third-party services that may process your data:

• Brevo (Sendinblue): For email marketing and newsletter delivery. Brevo's privacy policy applies to data processed through their platform.
• Google Firebase: For storing contact form submissions securely.
• Google Analytics: For website traffic analysis (anonymized data).

These services have their own privacy policies and we encourage you to review them.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access your personal data we hold
• Right to correct inaccurate data
• Right to deletion ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

To exercise any of these rights, contact us at support@emailservicehub.online.

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy. Contact form submissions are retained for up to 2 years. Newsletter subscribers' data is retained until they unsubscribe.

9. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If we discover we have collected data from a child, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by updating the date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at:

Email: support@emailservicehub.online
Website: emailservicehub.online